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UX Upgrades

Tasking

Enhanced task management with prepopulated titles, time tracking, and KPI measurement

Overview

Task management within the platform needs to support better tracking, workload measurement, and operational efficiency. This feature group enhances the tasking system with prepopulated options, time tracking alignment, and KPI measurement capabilities.

Business Value

Understanding how long tasks take is essential for resource planning, pricing accuracy, and identifying process bottlenecks. Prepopulated task titles reduce data entry time and ensure consistency across the team. Time tracking aligned to tasks gives management the data needed to make informed staffing and workflow decisions.

Features

Task Management Enhancement

Enhance task management functionality to support better tracking and efficiency:

  • Prepopulated task titles - dropdown options with free text fallback, so common tasks are selected rather than typed
  • Time tracking alignment - link time tracking to tasks for accurate workload metrics
  • Task categorisation - organise tasks into logical groups

Tasking & Ordering KPIs

Tasking KPI mockup

Implement KPI measurement for tasking and ordering:

  • Dropdown fields with pre-filled task details
  • Estimated time required to complete each task type
  • Actual vs estimated comparison for performance tracking

This gives management visibility into team efficiency and helps identify where the process can be streamlined.

Source

  • Trello: Tasking Features (INBOX)
  • Trello: Tasking and Ordering - time required to complete tasks (TODO) - HIGH PRIORITY